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William Moore
4/4/2020
During these times Charlie went out of his way to help customers that walked up as he was checking in customers with appointments. Charlie went out of his way to help everyone that was there. (Employee: Charlie Haywood)
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Michael Old
4/2/2020
Popped in last Friday for a birthday gift for a girlfriend of mine, both Maria and Hardy jumped in to assist me and provided 110% Grrrrrrrrreat customer service!!! Each and every employee, (in all departments), have always treated me like family!!! I have been a loyal customer to SSHD since 1992 (Employee: Hardy Headden)
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Charles Fuller
3/30/2020
I came in to buy a shirt and see if Southside had the 30th Anniversary Fat Boy. He was very helpful but did not pressure me to purchase. I went in for a shirt and left with a trusted contact (and a shirt)! (Employee: Jeff "Frenchie" Martin)
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Timothy Gavoni
3/26/2020
I have had the pleasure of dealing with Bill, Charlie, Hardy, Bri, Joe and Joe Scharl many times. They are awesome in every way. They are always willing to help and go the extra mile. From my first purchase of a Harley from Southside, to my second purchase........the service of excellence was always there. I will NOT shop at any other Harley Davidson....ONLY SOUTHSIDE! (Employee: Bill Seabright, Charlie Haywood, Hardy Headden, Bri Linkous, Joe Long, Joe Scharl)
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Frank Hughes
3/26/2020
This guy has every part number for everything associated with Harley Davidson in his head! I believe that he can actually tell you the page numbers... Ive known Joe for a couple of decades and he always gets the parts I need. (Employee: Joe Long)
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Robert Ficca
3/24/2020
Anyone whos ever dealt with Frenchie knows hes a great dude who will always put the customer first. First Class service is second nature for this guy. Job well done!! (Employee: Jeff "Frenchie" Martin)
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Thom Moriarty
3/24/2020
Recently scheduled an appointment for my bike's 45,000 mile maintenance. Was able to drop it off the evening prior which is convenient. When I picked up my bike on Saturday morning, the maintenance was complete and the highway pegs that I ordered were installed to fit me. Again, my bike is running just like new - probably like it did when it left the factory in York, PA in 2006. And I am very pleased to thank Charlie Haywood for scheduling my appointment, tracking my bike's progress, and keeping me informed. Chris Chandler did an OUTSTANDING JOB on the maintenance and installation of the highway pegs and I have decided to choose him as my bike's dedicated mechanic. He treated my bike as though it were his own. And thanks goes to Joe Long whom I always trust when it comes to any parts issues. Joe helped me order a replacement windshield for my bike and I can't wait until it comes in. When it comes to parts for my bike, I go to Joe! All in all, this was another great experience at Southside Harley-Davidson where I bought my bike and where I have had it serviced and maintained. Lastly, thanks to Pat Haywood who always make the checkout and payment process easy! (Employee: Charlie Haywood, Chris Chandler, Joe Long, Pat Haywood)
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Brian Hyler
3/23/2020
Joe was very helpful as always he definitely knows his job (Employee: Joe Long)
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Brian Lamm
3/21/2020
Art helped me out with my most recent service - 5K service on my 2019 Ultra Limited and a state safety inspection. Five by - five stars - excellent - all a Harley owner would expect. You guys deliver every time and spoil us owners! Bike was finished on time along with a nice wash job! Thank you! Don't change a thing .... customer service at Southside rocks .... keep it going; I appreciate it as I'm sure all of your customers do. (Employee: Art Ragsdale)
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Alan Hardy
3/21/2020
Call in and talked Ross and Travis Borge these guys were professional and friendly new what I need and was happy to help. Couldnt ask for better people. Screaming eagle compensator did the trick to get me back in the road. Big Thanks to the guys over at Southside. (Employee: Ross Sanchez, Travis Robertson)