A+ (Employee: Justin Bailey)

The ENTIRE staff at south side Harley was absolutely fantastic! Frenchie has been a huge part of our family & he was able to get my husband into the bike of his dreams just in time for our wedding anniversary. We always recommend our friends and family to Frenchie & this location. Thank you (Employee: Jeff "Frenchie" Martin)

I came in to talk about my 20K service I have scheduled. This gentlemen walked over to see if he could help as the Service Writer was busy. It turns out this was Dave Charette, the new GM for SS. He introduced himself, entered my questions on the work order and told me about the new Drop Box in which I could leave my keys and FOB before noon. This is a very positive move as things have been a little rough the last few months. I look forward to an improving new relationships with Southside as I have been going there for 20 years. (Employee: David Charette)

Joe has been an outstanding parts representative. He has kept me informed on the status of all special order parts. In addition, he goes the extra step to ensure he has exhausted all avenues before having to say cannot obtain obsolete parts. (Employee: Joe Long)

Always get what I need. I feel like family when I walk in the door. That matters!

2008 FLHX Battery change: I arrived on time and Steve promptly checked me in and got my bike right into service. 30 minutes later the bike was ready and after checking out, I was on my way. A big thanks to these two great techs. Steve Larkin (Employee: Steve "Dub" Walters, Cody Smith)

Came in for some regular service (new tire, state inspection) and a unidentified noise in the motor. Rob and team did a great job working to determine where the noise was coming from and repair. Good communication as this one was not easy to diagnose. Really felt like the team went above and beyond to get me back on the road. (Employee: Rob Waddell)

I completely enjoyed my interaction with Justins professional help and help in finding the perfect bike for me. (Employee: Justin Bailey)

Justin met me when I came in, asked what I was looking for, then showed me used bikes that met my needs with out pushing new bikes or encouraging me to look at bikes outside my comfort zone. I did not buy that day. When I came back, he showed me a bike that had just came in that met all my requirements and I wound up with an exceptional purchase that was actually well below my cost expectations. I am very happy with my total experience with Southside. (Employee: Justin Bailey)